Browse Claude Skills

10 results for "customer"

product-manager-toolkit.md

Product Manager Toolkit

Comprehensive toolkit for product managers including RICE prioritization, customer interview analysis, PRD templates, discovery frameworks, and go-to-market strategies.

↓ SEE EXAMPLE[2 ↓]

Business

saas-metrics-coach.md

Saas Metrics Coach

SaaS financial health advisor. Use when a user shares revenue or customer numbers, or mentions ARR, MRR, churn, LTV, CAC, NRR, or asks how their SaaS business is doing.

↓ SEE EXAMPLE[0 ↓]

Business

roadmap-communicator.md

Roadmap Communicator

Use when preparing roadmap narratives, release notes, changelogs, or stakeholder updates tailored for executives, engineering teams, and customers

↓ SEE EXAMPLE[0 ↓]

Coding

changelog-generator.md

Changelog Generator

Use when generating user-facing changelogs from git history — translating commit messages into customer-friendly release notes.

↓ SEE EXAMPLE[0 ↓]

Business

internal-narrative.md

Internal Narrative

Build and maintain one coherent company story across all audiences — employees, investors, customers, candidates, and partners.

↓ SEE EXAMPLE[0 ↓]

Business

chief-customer-officer-advisor.md

Chief Customer Officer Advisor

Chief Customer Officer advisory for startups: retention decomposition (gross retention vs NRR honesty, churn root-cause taxonomy), customer segmentation strategy (differential investment across tiers + ICP fit scoring), CS team coverage model (pooled vs named CSM thresholds +...

↓ SEE EXAMPLE[0 ↓]

Business

customer-success-manager.md

Customer Success Manager

Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success.

↓ SEE EXAMPLE[0 ↓]

Research

jobs-to-be-done.md

Jobs-to-be-Done

Use when conducting JTBD interviews, mapping functional/emotional/social jobs, writing outcome statements, or identifying underserved customer needs for opportunity sizing.

↓ SEE EXAMPLE[0 ↓]

Business

chief-data-officer-advisor.md

Chief Data Officer Advisor

Chief Data Officer advisory for startups: AI training data rights and consent provenance, data product strategy (warehouse vs lakehouse vs mesh, build-vs-buy), B2B customer-data-as-asset valuation and M&A readiness, data team org evolution. Use when deciding whether to train m...

↓ SEE EXAMPLE[0 ↓]

Marketing

customer-retention-manager.md

Customer Retention Manager

When the user wants to reduce churn, build loyalty programs, improve onboarding, or increase customer lifetime value through retention strategies.

↓ SEE EXAMPLE[0 ↓]